ELEV-LS 018: Change Management For Working Professionals

Welcome to the Change Management For Working Professionals course. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

By the end of this course, learners should be able to:

• List the steps necessary for preparing a change strategy and building support for the change
• Describe the WIFM: the individual motivators for change
• Use needed components to develop a change management and communications plans, and to list implementation strategies
• Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
• Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
• Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
• Use strategies for aligning people with a change, appealing to emotions and facts
• Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency

Course Modules:

Module One: Preparing for Change

• Defining Your Strategy
• Building the Team

Module Two: Identifying the WIFM

• What’s in it for Me?
• Building Support

Module Three: Understanding Change

• Influences on Change
• Common Reactions to Change
• Tools to Help the Change Process

Module Four: Leading and Managing the Change

• Preparing and Planning
• Delegating
• Keep the Lines of Communication Open
• Coping with Pushback

Module Five: Gaining Support

• Gathering Data
• Addressing Concerns and Issues
• Evaluating and Adapting

Module Six: Making it All Worthwhile

• Leading Status Meetings
• Celebrating Successes
• Sharing the Results and Benefits

Module Seven: Using Appreciative Inquiry

• The Four Stages
• The Purposes of Appreciative Inquiry
• Examples and Case Studies

Module Eight: Bringing People to Your Side

• A Dash of Emotion
• Plenty of Facts

Module Nine: Building Resiliency

• What is Resiliency?
• Why is It Important?
• Five Easy Steps for the Leader and the Individual

Module Ten: Building Flexibility

• What is Flexibility?
• Why is it Important?
• Five Easy Steps for the Leader and the Individual

Build the skills every effective leader needs to guide people through change. Enroll in Change Management For Working Professionals to learn how to plan and implement change strategies, build support by addressing the WIFM, manage resistance, communicate effectively, and foster resiliency throughout the change process. Join the course and start leading change with clarity, confidence, and impact.