ELEV-HD 016: Measuring Results From Training

ELEV-HD 016: Measuring Results From Training

Course Number: ELEV-HD 016

Duration: One day

Course Description:

While training can deliver significant benefits, organizations often struggle to demonstrate its value or attach a clear financial impact. Some training topics, such as sales or time management, produce measurable results, while others, such as communication or leadership, deliver benefits that are less tangible but equally important.

The Measuring Results From Training course helps learners evaluate training effectiveness and demonstrate the value training brings to the organization. Learners will explore multiple evaluation models and measurement tools, learn how to assess training before, during, and after delivery, and understand how to link learning objectives to evaluation methods. The course also addresses how to calculate training return on investment and build a business case using both tangible and intangible outcomes.

By the end of this course, learners should be able to:

• Explain Kolb’s learning styles and learning cycle
• Explain Kirkpatrick’s levels of training evaluation
• Identify a range of training evaluation tools and when to use them
• Perform a training needs assessment
• Write learning objectives aligned to evaluation methods
• Create an evaluation plan that measures learning at multiple stages
• Identify training costs, benefits, and return on investment
• Describe the key components of a business case for training

Course Modules:

Module One: Kolb’s Learning Styles

• Understanding the four-stage learning process
• Accommodators
• Divergers
• Convergers
• Assimilators

Module Two: Kirkpatrick’s Levels of Evaluation

• Overview of the model
• Level One: Reactions
• Level Two: Learning
• Level Three: Behavior
• Level Four: Results

Module Three: Types of Measurement Tools

• Goal setting
• Self-evaluation
• Peer evaluation
• Supervisor evaluations
• High-level evaluations

Module Four: Focusing the Training

• Performing a needs assessment
• Creating learning objectives
• Drilling down into content

Module Five: Creating an Evaluation Plan

• Determining what will be evaluated
• Establishing evaluation timelines
• Selecting evaluation methods
• Assigning evaluation responsibilities

Module Six: Assessing Learning Before Training

• Workplace observation
• Objectives assessment
• Pre-assignments and pre-tests

Module Seven: Assessing Learning During Training

• Reviewing learning objectives
• Performing hip-pocket assessments
• Quizzes and tests
• Skill assessments

Module Eight: Assessing Learning After Training

• Evaluation timelines
• Learning journals
• Goal setting
• Additional evaluation methods

Module Nine: The Long-Term View

• Creating a long-term evaluation plan
• Evaluation methods
• Documenting lessons learned

Module Ten: Calculating Return on Investment (ROI)

• Understanding a basic ROI formula
• Identifying and measuring tangible benefits
• Identifying and measuring intangible benefits
• Calculating total costs
• Making a business case

Demonstrate the value of learning with confidence. Measuring Results From Training equips learners with practical tools to evaluate training effectiveness, measure impact, and communicate results that support data-driven decisions. Join the course and start proving the value of training.