ELEV-MW 017: In Person Sales

The following is the course description for the In Person Sales Course:

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook, however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.  

With our “In-Person Sales” workshop, your participants will discover the specifics of what it means to become an effective salesperson and steps to success.  They will learn how to connect with customers and move them through the sales process. 

Course Objectives:

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.

You Will:

At the end of this workshop, participants should be able to:

• Understand in-person sales.
• Explain the sales funnel.
• Explore sales techniques.
• Develop loyalty.
• Identify ways to build a customer base.

 

Target Student:

Course Core Competencies:

Module 1: In-Person Sales

Topic A: Definition

Topic B: Benefits

Topic C: Cost

Topic D: Effectiveness

Module 2: Examples of In-Person Sales

Topic A: Sales Call

Topic B: Retail

Topic C: FaceTime

Topic D: Meetings

Module 3: Sales Funnel

Topic A: Generate Leads

Topic B: Nurture Leads

Topic C: Acquire Customer Base

Topic D: Expand Customer Base

Module 4: Prepare

Topic A: Effective Methods to Generate Leads

Topic B: Know Your Customer

Topic C: Practice Sales Conversation

Topic D: Set Goals

Module 5: Presentation

Topic A: Determine Value

Topic B: Stay on Point

Topic C: Tie the Information to Customer Values

Topic D: Refer to Past Conversation

Module 6: Engage

Topic A: Emotional Intelligence

Topic B: Allow Evaluation

Topic C: Overcome Objections

Topic D: Incentives

Module 7: Commitment

Topic A: A Verbal “Yes”

Topic B: Maintain Connection

Topic C: Remind Customer of Value

Topic D: Call to Action

Module 8: Sale

Topic A: It Isn’t Over Till It’s Over

Topic B: Make the Process Easy

Topic C: Close with Exceptional Service

Topic D: Thank and Reward

Module 9: Loyalty

Topic A: Continuity Programs

Topic B: Special Rewards

Topic C: Handwritten Cards

Topic D: Remain Relevant

Module 10: Expand

Topic A: Word of Mouth

Topic B: Networking

Topic C: Meetings

Topic D: Clubs