ELEV-FP 005: Lean Process And Six Sigma

ELEV-FP 005: Lean Process And Six Sigma

The following is the course description for the Lean Process And Six Sigma Course:

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

Course Objectives:

• Develop a 360 degree view of Six Sigma and how it can be implemented in any organization.
• Identify the fundamentals of lean manufacturing, lean enterprise, and lean principles.
• Describe the key dimensions of quality – product features and freedom from deficiencies
• Develop attributes and value according to the Kano Model
• Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers.
• Describe what is required to regulate a process
• Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs, and external failure costs
• Using basic techniques such as DMAIC and how to identify Six Sigma Projects
• Use specific criteria to evaluate a project
• Discover root causes of a problem

 

Course Core Competencies:

Module 1: Understanding Lean

Topic A: About Six Sigma

Topic B: About Lean

Topic C: History Behind Lean

Topic D: Toyota Production Systems

Topic E: The Toyota Precepts

Module 2: Liker’s Toyota Way

Topic A: Philosophy

Topic B: Process

Topic C: People and Partners

Topic D: Problem Solving

Module 3: The TPS House

Topic A: The Goals of TPS

Topic B : The First Pillar: Just In Time (JIT)

Topic C: The Second Pillar: Jidoka (Error-Free Production)

Topic D: Kaizen (Continuous Improvement)

Topic E: The Foundation of the House

Module 4: The Five Principles of Lean Business

Topic A: Value

Topic B: Value Stream

Topic C: Flow

Topic D: Pull

Topic E: Seek Perfection

Module 5: The First Improvement Concept (Value)

Topic A: Basic Characteristics

Topic B: Satisfiers

Topic C: Delighters

Topic D: Applying the Kano Model

Module 7: The Second Improvement Concept (Waste)

Topic A: Muda

Topic B: Mura

Topic C: Muri

Topic D: The New Wastes

Module 8: The Third Improvement Concept (Variation)

Topic A: Common Cause

Topic B: Special Cause

Topic C: Tampering

Topic D: Structural

Module 9: The Fourth Improvement Concept (Complexity)

Topic A: What is Complexity?

Topic B: What Causes Complexity?

Topic C: How to Simplify?

Module 9: The Fifth Improvement Concept (Continuous Improvement)

Topic A: The PDSA Cycle (Plan, Do, Study, Act)

Topic B: The DMAIC Method

Module 10: The Improvement Toolkit

Topic A: Gemba

Topic B: Genchi Genbutsu

Topic C: Womack’s Principle

Topic D: Kaizen

Topic E: A Roadmap for Implementation