ELEV-SL 002: Supply Chain Management

ELEV-SL 002: Supply Chain Management

Course Number: ELEV-SL 002

Duration: One day

Course Description:

Supply Chain Management improves coordination and alignment between suppliers, producers, and customers. In today’s global economy, goods and services are sourced, produced, and delivered across complex networks that require a high level of organization to operate efficiently. Without effective management, supply chains can quickly become costly, disjointed, and difficult to control.

The Supply Chain Management course equips participants with a clear understanding of how supply chains function and how strategic coordination can reduce costs, improve performance, and increase customer satisfaction. Learners will explore key supply chain concepts, terminology, flows, and management levels, gaining practical insight into how supply chain management supports nearly every type of business.

By the end of the course, learners will be able to:

• Explain how supply chain management impacts customer satisfaction, performance, cost control, and product development
• Define key supply chain terms and concepts
• Distinguish between strategic, tactical, and operational supply chain management
• Understand product, information, and financial flows
• Apply inventory management, tracking, and monitoring techniques
• Recognize the importance of proactive supply chain event management

Course Modules:

Module One: Why Supply Chain Management?

• Customer satisfaction
• Improving performance
• Lowering costs
• Product development

Module Two: Key Terms (I)

• Procurement
• Upstream and downstream
• Raw materials
• Forecasting
• Carrying cost

Module Three: Key Terms (II)

• Inventory
• Order generation
• Order taking
• Order fulfillment
• Returns management

Module Four: Three Levels of Supply Chain Management

• Strategic level
• Tactical level
• Operational level
• Bullwhip effect

Module Five: Five Stages of Supply Chain Management

• Plan
• Source
• Make
• Deliver
• Return

Module Six: The Flows of Supply Chain Management

• Product flow
• Information flow
• Financial flow
• Data warehouses

Module Seven: Inventory Management

• Levels of inventory
• Just-in-time inventory
• Keeping accurate records
• Inventory calculators

Module Eight: Supply Chain Groups

• Suppliers
• Producers
• Customers
• The customer’s customers

Module Nine: Tracking and Monitoring

• Dashboards
• RFID
• Alert generation
• Stock keeping units (SKU)

Module Ten: Supply Chain Event Management

• Inventory alerts
• Supplier alerts
• Bottlenecking
• Being proactive

Strengthen operational efficiency and build a more resilient business with the Supply Chain Management course. Join now to reduce costs, improve coordination, and elevate performance across your entire supply chain.