ELEV-HD 016: Measuring Results From Training

The following is the course description for the Measuring Results From Training Course:

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on.

Our Measuring Results From Training course, your participants will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings. Once the training has been evaluated the next step is to modify and updated the curriculum to create a content that is better suited for the participants.

Course Objectives:

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.  

You Will:

By the end of this workshop, participants will: 

• Understand Kolb’s learning styles and learning cycle
• Understand Kirkpatrick’s levels of evaluation
• Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals
• Understand when to use each type of evaluation tool
• Be able to perform a needs assessment
• Know how to write learning objectives and link them to evaluation
• Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
• Know how to identify the costs, benefits, and return on investment of training
• Be familiar with the parts of a business case

 

 Target Student

Course Core Competencies:

Module 1: Kolb’s Learning Styles

Topic A: The Four-Stage Process

Topic B: Accommodators

Topic C: Divergers

Topic D: Convergers

Topic E: Assimilators

Module 2: Kirkpatrick’s Levels of Evaluation

Topic A: Overview

Topic B: Level One: Reactions

Topic C: Level Two: Learning

Topic D: Level Three: Behavior

Topic E: Level Four: Results

Module 3: Types of Measurement Tools

Topic A: Goal Setting

Topic B: Self-Evaluation

Topic C: Peer Evaluation

Topic D: Supervisor Evaluations

Topic E: High-Level Evaluations

Module 4: Focusing the Training

Topic A: Performing a Needs Assessment

Topic B: Creating Learning Objectives

Topic C: Drilling Down into Content

Module 5: Creating an Evaluation Plan

Topic A: What Will We Evaluate?

Topic B: When Will the Evaluation be Completed?

Topic C: How Will We Evaluate It?

Topic D: Who Will Perform the Evaluation

Module 6: Assessing Learning before Training

Topic A: Workplace Observation

Topic B: Objectives Assessment

Topic C: Pre-Assignments and Pre-Tests

Module 7: Assessing Learning during Training

Topic A: Reviewing Learning Objectives

Topic B: Performing Hip-Pocket Assessments

Topic C: Quizzes and Tests

Topic D: Skill Assessments

Module 8: Assessing Learning After Training

Topic A: Evaluation Timelines

Topic B: Learning Journal

Topic C: Goal Setting

Topic D: Additional Methods of Evaluation

Module 9: The Long-Term View

Topic A: Creating a Long-Term Evaluation Plan

Topic B: Methods of Evaluation

Topic C: Documenting Lessons Learned

Module 10: Calculating the Return on Investment (ROI)

Topic A: A Basic ROI Formula

Topic B: Identifying and Measuring Tangible Benefits

Topic C: Identifying and Measuring Intangible Benefits

Topic D: Calculating Total Costs

Topic E: Making a Business Case