ELEV-HD 024: Workplace Harassment

Creating a safe and respectful workplace is an absolute priority for any organization. Workplace harassment, when left unaddressed, can have severe consequences, including the escalation into violence. In the interest of the well-being of all employees and maintaining a positive work environment, our “Workplace Violence and Harassment Prevention” workshop is a must for all.

**Course Overview:**

This course is designed to equip participants with the knowledge and skills needed to recognize, prevent, and handle workplace harassment effectively. It emphasizes the importance of proactively addressing these issues to prevent any form of violence from erupting in the workplace. By the end of this program, participants will have a comprehensive understanding of the importance of workplace safety and the tools to promote a harmonious work environment.

**Course Modules:**

**Module One: Getting Started**
– Icebreaker
– Housekeeping Items
– The Parking Lot
– Workshop Objectives

**Module Two: Understanding Workplace Harassment**
– Identifying Harassment
– Costs to Your Business
– Legal Framework

**Module Three: Identifying the Bully**
– Abusive Workplace Behaviors
– Recognizing the Bully
– Personality Disorders and Harassment

**Module Four: How to Handle Workplace Violence
– Types of Violent Behavior
– Targeting Behavior, Not Individuals
– Creating and Implementing an Action Plan

**Module Five: Risk Assessment (I)
– Understanding Anger and Aggression
– De-escalation Strategies
– Effective Communication Skills
– Tactical Options

**Module Six: Risk Assessment (II)
– Identifying Hazards
– Assessing Risks
– Controlling and Mitigating Risks
– Evaluation and Continuous Improvement

**Module Seven: Coping with Harassment and Being the Victim**
– What Constitutes Harassment
– Steps to Take When Harassed
– Emotional and Psychological Support

**Module Eight: Employers’ Responsibilities**
– Four-Step Process for Employers
– Addressing All Employees
– Code of Ethics
– Developing and Implementing Policies and Procedures

**Module Nine: The Interview Process**
– Identifying Harassers in Interviews
– Recognizing Warning Signs
– Role-Playing and Case Studies

**Module Ten: Investigation and Resolution**
– Advising Your Supervisor
– Lodging a Complaint
– Initial Response to a Complaint
– Conducting the Investigation
– Reaching Conclusions and Closure

**Module Eleven: Crafting a Workplace Harassment Policy**
– Scope and Objectives
– Guiding Principles
– Intents and Declarations
– Policy Options
– Informal and Formal Complaint Processes

**Module Twelve: Wrapping Up**
– Final Insights and Reflections
– Words from the Wise
– Review of Parking Lot
– Lessons Learned
– Completion of Action Plans and Evaluations

**Course Highlights:**
– Identifying and understanding workplace harassment
– Recognizing and managing abusive workplace behaviors
– Dealing with personality disorders and harassment
– Handling harassment and preventing workplace violence
– Risk assessment, mitigation, and de-escalation strategies
– Employers’ responsibilities in addressing harassment
– Effective complaint and investigation processes
– Crafting a robust workplace harassment policy

Join us for this vital course and empower your organization with the knowledge and skills to create a workplace free from harassment and violence, ensuring the safety and well-being of all employees.