ELEV-LS 002: Manager Management

ELEV-LS 002: Manager Management

The following is the course description for the Manager Management Course:

Management is known as a form of art and a science. The key is making employees more efficient and productive while finding the correct way to do it. When preparing to manage one or a group of managers, you are preparing for them to be able to manage their own employees.  Every manager is a different personality type and learns differently. But with some helpful tools and tips, you can help them become great managers that will continue to grow and succeed with their new teams.  

Course Objectives: 

It’s been said that good management starts with good planning. As a manager, you can learn different ways to put plans into action that will help your other managers and employees work together and continue to grow. 

 You Will:

• Welcome and orientate new managers 
• Learn ways to successfully coach and mentor 
• Learn ways to measure and evaluate performance 
• How to handle complications 
• Communicate between employees and their managers 

Target Student:

Course Core Competencies:

Module 1: Grooming a New Manager 

Topic A: Set Specific Goals

Topic B: Authority (What They Can and Can’t Do)

Topic C: Create a Shared Vision

Topic D: The More They Learn, the More Responsibility They Get

Module 2: Coaching and Mentoring (I) 

Topic A: Writing Performance Reviews

Topic B: Provide Clear and Timely Feedback

Topic C: Praise in Public, Criticize in Private

Topic D: Make Sure Your Door is Always Open

Module 3: Coaching and Mentoring (II) 

Topic A: Offer Advice, Not the Solution

Topic B: Create a Supportive Environment

Topic C: Build Ownership

Topic D: 360 Degree Feedback

Module 4: Measuring Performance 

Topic A: Staying Within Their Budget

Topic B: Setting Measurable Objectives

Topic C: Skip Level Feedback

Topic D: Collaborate on Criteria to be Evaluated

Module 5: Motivating Managers 

Topic A: Provide the Needed Resources

Topic B: Bonuses and Incentives

Topic C: Give Credit for Good Work

Topic D: Keep Them Challenged

Module 6: Signs of Poor Management 

Topic A: Missed Deadlines

Topic B: Team Turnover

Topic C: Losing Customers

Topic D: Little or No Growth

Module 7: Trust Your Team of Managers 

Topic A: Do Not Micromanage

Topic B: Promote Open and Honest Communication

Topic C: Reward Initiative

Topic D: Trust, But Verify

Module 8: When an Employee Complains About Their Manager 

Topic A: Keep the Information Confidential

Topic B: Gather Information from Both Sides

Topic C: Coach or Delegate the Solution

Topic D: Follow-up with the Manager or Employee

Module 9: When Do You Step In? 

Topic A: Unsafe or Dangerous Events

Topic B: Legal Ramifications

Topic C: Severe Financial Costs

Topic D: Repeated Failures after Coaching Has Occurred

Module 10: Remember These Basic Qualities 

Topic A: Express Confidence in Their Abilities

Topic B: Practice What You Preach

Topic C: Have an Open Door

Topic D: Their Success is Your Success