ELEV-LS 003: Coaching And Mentoring

ELEV-LS 003: Coaching And Mentoring

The following is the course description for the Coaching and Mentoring Course:

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Course Objectives:

Before you leave this session today, you should be more familiar on the topic of coaching your people to better performance. We have 10 objectives that will allow us to achieve the overall goal of becoming better coaches.   

You Will:

Here are our learning objectives for today: 

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps needed in defining options for your employee and turn them into a preliminary plan.
• Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans. 
• Identify the benefits of building and fostering trust with your employee.
• Identify the steps in giving effective feedback while maintaining trust.
• Identify and overcoming common obstacles to the growth and development of your employee. 
• Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
• Identify the difference between mentoring and coaching, using both to enable long-term development through a positive relationship with your employee. 

 

Target Student:

Course Core Competencies:

Module 1: Defining Coaching and Mentoring

Topic A: What is Coaching?

Topic B: What is Mentoring?

Topic C: Introducing the G.R.O.W. Model

Module 2: Setting Goals

Topic A: Goals in the Context of GROW

Topic B: Identifying Appropriate Goal Areas

Topic C: Setting SMART Goals

Module 3: Understanding the Realities

Topic A: Getting a Picture of Where You Are

Topic B: Identifying Obstacles

Topic C: Structuring a Plan

Module 4: Developing Options

Topic A: Identifying Paths

Topic B: Choosing Your Final Approach

Topic C: Structuring a Plan

Module 5: Wrapping it All Up

Topic A: Creating the Final Plan

Topic B: Identifying the First Step

Topic C: Getting Motivated

Module 6: The Importance of Trust

Topic A: What is Trust?

Topic B: Trust and Coaching

Topic C: Building Trust

Module 7: Providing Feedback

Topic A: The Feedback Sandwich

Topic B: Providing Constructive Criticism

Topic C: Encouraging Growth and Development

Module 8: Overcoming Roadblock

Topic A: Common Obstacles

Topic B: Re-evaluating Goals

Topic C: Focusing on Progress

Module 9: Reaching the End

Topic A: How to Know When You’ve Achieved Success

Topic B: Transitioning the Coachee

Topic C: Wrapping it All Up

Module 10: How Mentoring Differs from Coaching 

Topic A: The Basic Differences

Topic B: Blending the Two Models

Topic C: Adapting the GROW Model for Mentoring

Topic D: Focusing on the Relationship